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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Is there any way to check dvdprofiler's desktop DB server function is working?
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DVD Profiler Unlimited RegistrantWerewolfforhire
Registered: March 15, 2007
Posts: 17
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Hi

A couple of days ago I tried to update the collections on my mobile devices by connecting to my PC as normal, but for some reason it's not working.

No settings on the computer, router or mobile devices were changed by myself between the last time it worked and this time (both my mobile and tablet are showing the same problem).

I've played around disabling/re-enabling the password on the PC's dvd profiler but with no luck.

What I'm wondering is, is there a simple way to check the server part of DVD profiler is running or any other way to try and narrow the options for what is not working?

I've posted in desktop support as it seems like it's an issue with the desktop app/my computer rather than the mobile (android) app given that it's affecting both mobile devices and they've not had any app updates.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Online > Refresh Online Profile List

Check DNS settings on your desktop. Windows has a way of messing with those. I use the Google DNSs, but you can decide for yourself.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
Reputation: Great Rating
United States Posts: 2,851
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Have you verified that the IP address displayed at the bottom of your DVD Profiler window is the same one your mobile app is trying to connect to?



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DVD Profiler Unlimited RegistrantWerewolfforhire
Registered: March 15, 2007
Posts: 17
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Cheers, that did it.
I've been using the computers name (with the IP for the computer set as static in the router), changing the setting to the IP in the client worked.

I'm not sure why it stopped working as I've been doing it that way for ~7 years.

I guess as you say Windows has done something in the background.
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