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Registered: August 31, 2007 | Posts: 4 |
| Posted: | | | | Running the new version on iPad 3 running iOS 6.0.1. Every time I delete an item the program crashes. Once I reopen I see the item was successfully deleted but it's very annoying |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | I'm unable to reproduce this. Please forward crash logs for this to support@invelos.com and we'll take a look. How to retrieve crash logs. | | | Invelos Software, Inc. Representative |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | Anyone else seeing this? | | | Invelos Software, Inc. Representative |
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Registered: March 13, 2007 | Posts: 810 |
| Posted: | | | | No issue on my iPod running iOS 6.01.
pdf | | | Paul Francis San Juan Capistrano, CA, USA |
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Registered: June 5, 2007 | Posts: 1 |
| Posted: | | | | I've been experiencing the same issue since applying the most recent update. I'm running an Ipad with IOS version 5.1.1
Seeing the same issue, when I delete a record, the program crashes; upon reopening the app and reviewing, the item was successfully deleted... |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | This has been corrected for the upcoming 2.0.1. | | | Invelos Software, Inc. Representative |
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Registered: April 5, 2007 | Posts: 20 |
| Posted: | | | | I hope it also corrects the problem with deleting a database.
When I couldn't get the database downloaded from the desktop, I (inadvertently) created a new database and downloaded it from the online collection. Now I have two: Default (with 0 entries), and DVD Profiler (with ~6,000 entries). Every time I try and delete the empty Default database, the phone either hangs (forcing me to do the two-finger reboot) or crashes and reboots on its own. |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | The deletion of a large database can take some time. Leave it and let it finish. We'll look to improve this in a future release. | | | Invelos Software, Inc. Representative |
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Registered: April 5, 2007 | Posts: 20 |
| Posted: | | | | That's just it, I wasn't deleting a large database -- I was deleting an empty one!
And it wasn't just taking a long time -- the phone rebooted! By itself!
That's not a performance problem, that's a bug. Both yours, for crashing the phone, and Apple's, for letting you. |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | We haven't seen that one in testing. Please forward crash logs for this to support@invelos.com and we'll take a look. How to retrieve crash logs. | | | Invelos Software, Inc. Representative |
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Registered: April 5, 2007 | Posts: 20 |
| Posted: | | | | Done. Browsing through the crash report, I noticed something cute: Exception Codes: 0x8badf00d Get it? I gotta remember that one. I've seen 0x0badc0de and 0xdeadc0de. |
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Registered: March 19, 2007 | Posts: 43 |
| Posted: | | | | I get the crash with the recent update. actually its worse then that, the app on ipad2 now closes immediatly when i try to open it. | | | Last edited: by whotony |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | If you're seeing a crash, please send us the crash log along with a brief note about when the crash occurs. How to retrieve crash logs. | | | Invelos Software, Inc. Representative |
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Registered: March 19, 2007 | Posts: 43 |
| Posted: | | | | I'll see if I can figuRe out the report a crash log but for now, I deleted the app and re-added it and reloaded my collection from on,ine back onto my ipad2.
Everything was fine until I moved a bunch from wish list to a new cat, "want list". Got them all in there and then the app crashed and now won't open again. |
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Registered: March 19, 2007 | Posts: 43 |
| Posted: | | | | I tried to send the log but they couldn't decipher the file.
Anyway I had to delete the app three times.
Each time it crashed was whilei was using the showcase mode and multi select to move things. Each time i moved the last movie out of the wish list tab to make it an empty tab, the app crashed and wouldn't open again.
So I left a few in there this time, in wish list that is and it hasn't crashed again so,far. |
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