Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
App freezing after sequential scans
Author Message
weismana
Registered: November 23, 2013
Posts: 1
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
As I can (now) see in the forums this is an ongoing issue. The app suggested to fix it is not available for free, as is suggested (in the forum). For a paid, and well reviewed DVD cataloging program app, not being bake to scan in new media, and not being able to directly contact anyone for tech support is really disappointing.  Although I rarely rate apps, I plan to rate this one, and poorly.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting weismana:
Quote:
not being able to directly contact anyone for tech support is really disappointing.


apart from the link to Contact Us directly below your post..
Paul
DVD Profiler Unlimited RegistrantInkyMyCat
Registered: February 17, 2008
Posts: 9
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Hello I just installed the app to my ipad 4 running ios  7.0.4. I love this app and all the great features.  The only complaint so far is the app freezing after a few scans and the scanner having a difficult time every once in a while. I still gave the app 4 stars as it's still a fantastic feature enriched app.

I look forward to future updates.  I have been a long time standing user of the pro version of you PC version.
cdrueckhammer
Registered: December 28, 2013
Posts: 4
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I just purchased and installed DVD Profiler, version 2.0.2, on my iPad Air with 128 GB and running iOS 7.0.4. The program freezes (with no other programs running) when I select "Add to Collections" then select "Add by UPC" and then select "Scan Barcode" about 3 to 6 times to add multiple movies to my local database. I just rated the app with two stars. I'll update my review if a fix shows up in the Apple Store soon.
DVD Profiler Unlimited Registrantrfletes
Registered: January 4, 2014
Posts: 5
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I also bought DVD Profiler 2.0.2, and also running IOS 7.0.4.
Mine also freezes after 4 sequential scans; the 5th takes about 4 minutes and eventually crashes the app.
I only have been able to scan about 200. At this rate it will take a long, long time to completely scan my entire collection.
Also, being the most expensive App of this kind, I expected to have the ability to use additional fields, like ' location' - not where it was filmed, but where I keep the DVD's (living room, granddaughter's room, office, etc.).
I have not found a way to track copies (qty) of the same movie - I have a found that I own multiple copies of some movies.
Other less expensive apps seem to have more flexibility in the way I scan and store.
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next