Is your old computer still accessable?

If "Yes" you can retrieve your Account data from it (Menu: Tools -> License Information)
If "No" things become a little bit more complicated:
1) If you still remember your old LogIn name simply try the "Forgot Password"-option at the LogIn screen and an e-mail will be sent to the account with which you registered.

2) If you don't remember your LogIn name:
a) Open a support ticket choosing "Registration Status" as topic.
b) It is vital to provide as much information as you can (Minimum Requirement: The e-mail address with which you registered).

Please understand that Invelos will not send registration recovery data to (for them) unknown e-mail addresses, because this would open the door for fraud-attempts.

Quoting bigladpete:

Quote:
I don't have the old computer. I can't send a ticket as that say I have to be a paying member.
Any more suggestions?.

Are you saying that even if you used your original user name (what is it?), you cannot use the lost password protocol because you can no longer access the old email account?

If it was ID theft and your computer was stolen, maybe you can recover the cost of a new license from your insurance. Otherwise, why not just get a new license and move on?

Quoting bigladpete:

Quote:
I've been with DVD Profiler for years now.

A warm welcome to you, bigladpete.