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| Registered: March 13, 2007 |  Posts: 4,506 |
| | Posted: | | | | After i upgraded frpm Windows 8.1 to Windows 10 i can't watch trailers from YouTube in DVD Profiler.
I got an erreor message saying: External exception 80000003.
I tryed Database repair utility, but that didn't help.....
Someone has any idea what the problem can be ?
Ronald | | | | Registered: July 7 2000 | | | | Last edited: by Zwollenaar |
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| Registered: March 18, 2007 | Reputation:  |  Posts: 6,461 |
| | Posted: | | | | Microsoft has crippled the built-in media support between Windows 8.1 and Windows 10. In the first case, the ability to play DVDs was removed, but for a short time, 8.1 Pro Users could get it for free.
Then in Windows 10, the free player was removed, and now you have to buy a DVD Player from the Windows Store. Depending on how you have set up your "file associations," this might be the reason that your trailers are not working correctly. I know that this is causing similar issues in my plugins that have media playing support (LoadDVD and DVDPca).
I would suggest:
(1) Try changing the file association for mp4, mp3, mkv, wmv, etc. to VLC player and see if trailers work.
(2) If not, you might have to buy the media player from the Windows Store ($14.95). Make sure you don't accept the opportunity to change your login to use Microsoft login - you will get totally messed up (unless you are already using this method).
(You will be forced to use a Microsoft login, such as "Live!" to buy from the store, but you will need to pay attention to the fine print in order to bypass using the Microsoft login to replace your existing local or domain login - and I don't think you can reverse it!)
Good luck.
Anybody with better or additional information on this, please post - it will help me resolve my plugin issues and I'm sure it will help others as well. | | | Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog. | | | | Last edited: by mediadogg |
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| Registered: March 29, 2007 | Reputation:  | | Posts: 2,749 |
| | Posted: | | | | I had the same problem when I first went to 10 and here's where it gets sticky. I think, and I use the term loosely, I had to repair the DB, backup the DB, full in both cases, then create a new database and import the backup into it and use it as the default. In any case, this won't hurt DVDP.
If this isn't going to help him, someone please jump in and say so, I won't get offended. | | | | Marty - Registered July 10, 2004, User since 2002. |
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| Registered: March 13, 2007 | | Posts: 4,506 |
| | Posted: | | | | Here's a screenshot.  Instead of a trailer i get this message now. | | | | Registered: July 7 2000 | | | | Last edited: by Zwollenaar |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 6,461 |
| | Posted: | | | | Did you try any of the suggestions? | | | Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog. | | | | Last edited: by mediadogg |
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| Registered: March 29, 2007 | | Reputation: | | Posts: 2,749 |
| | Posted: | | | | Also, you need to be the administrator. If you get even more desperate, after the above suggestions, unintalll DVDP, restart your machine, making sure you are the administrator when you log in and reinstall. If you have any custom setup for your screen, make sure you save that somewhere you can get to it later after the install. Good luck. | | | | Marty - Registered July 10, 2004, User since 2002. |
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| Registered: March 19, 2007 |  Posts: 259 |
| | Posted: | | | | I get this same error when clicking "View Trailers":  And when clicking "My Links" and trying to add a trailer link, I get this:  It says DVD Profiler has stopped working and claims that I need Adobe Flash Player, although it is integrated with Internet Explorer in Windows 10, and I have it enabled. I get these errors also when running DVD Profiler as administrator.  | | | | Markku |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting Zwollenaar: Quote:
Instead of a trailer i get this message now. Same exception here on two machines. When I select "View Trailers..." twice, DVD Profiler crashes and Windows is checking for a solution... Good luck. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 1,439 |
| | Posted: | | | | Also failed until I installed KB3133431 (Updates Flash for IE). | | | | Registered: February 10, 2002 | | | | Last edited: by greyghost |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting greyghost: Quote:
Also failed until I installed KB3133431 (Updates Flash for IE). Confirmed.  Btw I hate Adobe Flash (or Adobe Acrobat), and never use it.  We should get rid of it as soon as possible. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 13, 2007 | | Posts: 4,506 |
| | Posted: | | | | After the Flash Player update no problems here anymore to.....  | | | | Registered: July 7 2000 |
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| Registered: March 19, 2007 | | Posts: 259 |
| | Posted: | | | | Same here. | | | | Markku |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 17,334 |
| | Posted: | | | | Quoting greyghost: Quote:
Also failed until I installed KB3133431 (Updates Flash for IE). Thank you... I just discovered this problem remembered seeing this thread and sure enough... solved the problem.  | | | | Pete |
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