Invelos Forums->DVD Profiler: Desktop Technical Support |
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Problem when uploading collection after reassigning |
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Registered: March 26, 2007 | Posts: 22 |
| Posted: | | | | Profiler works fine when I just added new titles and upload my collection.
But everytime I remove a title from my collection and then doing a reassign collection numbers (partial reassignment, with only eliminate gaps), something is going wrong. The upload of my collection won't work, nothing happens for many minutes (usually I cancel after 15 or 30 minutes).
I can upload my collection after I had deleted the online collection (then it takes just some seconds), but that's very annoying.
Any ideas?
P.S.: I already did repair the database (no change) and did create a new database (by downloading all profiles from the online collection and by restoring the database). |
| Registered: March 26, 2007 | Posts: 22 |
| Posted: | | | | Any ideas? No one? It's soooooo annoying that I have to delete my online collection everytime I removed one title from the collection. Just tried it again, but it doesn't work (1988 titles in my collection). |
| Registered: May 29, 2007 | Reputation: | Posts: 3,475 |
| Posted: | | | | Have you tried using invelos' "alternative internet connection"?
Although you already ran a Database Repair, I would still run another.
Once that is done, go to the top of Profiler > Tools > Online > tick the Alternative Internet Connection box.
Hopefully this will allow you to do the things you want without the aggravation.
If not, and no one offers any other suggestions, I would send a Support Ticket to invelos. They should be able to find a fix for you.
Good luck. |
| Registered: March 16, 2007 | Posts: 28 |
| Posted: | | | | Thank you for the suggestion, Kathy; the "alternative internet connection" made a huge difference for my upload/download times. I hope it does so for raimar as well. | | | "...self-discipline isn't everything. Look at Pol Pot." —Helen Fielding, Bridget Jones: The Edge of Reason |
| Registered: March 26, 2007 | Posts: 22 |
| Posted: | | | | Thanks, Kathy, for your hint. I checked the "alternative internet connection", but had to notice that it was already checked; nevertheless I will try it after doing a database repair (although I did that many times ). |
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