Registered: May 20, 2007 | Posts: 3 |
| Posted: | | | | I installed v2.0.0 build 68 on my Android phone and the current Windows beta 3.9.5 build 1724 on my computer.
But when I try to update the collection it says: Versions do not match, please look for update and try again. |
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Registered: May 25, 2007 | Posts: 12 |
| Posted: | | | | I'm having the same problem and when I opened a support ticket I was basically told to go to hell since I was running a Beta version. Nice support invelos. |
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Registered: April 1, 2007 | Posts: 118 |
| Posted: | | | | Please update to the latest windows beta version. | | | Invelos Software, Inc. Support Representative |
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Registered: May 25, 2007 | Posts: 12 |
| Posted: | | | | Already had the latest Beta Version. Won't sync with the standard or beta versions of DVD Profiler for PC. I Unenrolled from the Beta Program, uninstalled the Beta version of DVD Profiler from both my phone and PC, installed the standard version of the Android app from the Play Store and now can sync fine between computer and phone. I understand that Beta versions can have bugs but that's no excuse for releasing a Beta version where the most basic functionality doesn't work. |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | According to your support ticket, you were running build 1724. The latest beta is build 1726. | | | Invelos Software, Inc. Representative | | | Last edited: by Ken Cole |
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Registered: May 20, 2007 | Posts: 3 |
| Posted: | | | | Updating now works after installing the latest beta build 1726.
Thanks. |
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